Payment & Shipping

All prices are in New Zealand dollars.

Checkout is via PayPal and will give both New Zealand dollars and your local currency rate. Credit card payments and after pay will be in your countries currency.

We ship to all countries. In stock items will be dispatched within 7 days and if there are any delays you will be notified via email. Please note if your item is not in stock it will be made to order and therefore may take three to eight weeks to be completed before being dispatched. All orders are shipped from New Zealand or Australia

Shipping costs will appear on checkout with the choice of NZ/Austrailian post , worldwide airmail or courier.

 

If a package does not arrive, or it arrives damaged, please contact us within fourteen days from confirmation of dispatch. We will do everything we can to assist you if you wish to make an insurance claim.

We are not liable for and will not replace or pay compensation for loss of, or damage to, items we send if:

  • the item is seized by Customs or any other government agency.
  • the item is sent to a country where no postal or courier service exists.
  • the loss or damage is the result of an event beyond our reasonable control.
  • the loss or damage occurs after delivery.
  • the item has not had additional insurance requested for amounts over $500 at time of purchase.